Privacy Policy for AI PRODUCT PHOTO

Last Updated: July 19, 2026

Introduction

Welcome to AI PRODUCT PHOTO, an AI-powered service for generating and editing images and videos. This Privacy Policy explains how we collect, use, disclose, store, and protect personal information when you use the service.

AI PRODUCT PHOTO is the name of the service available through ai-product-photo.com. In this Privacy Policy, "we," "us," and "our" refer to the person or business that operates the service (the "Operator").

Information Collection and Use

We collect the following types of data to provide you with a better experience while using AI PRODUCT PHOTO:

  1. Account Information
    • What We Collect: This includes your name, email address, and any other information you provide when creating an account.
    • Purpose: To manage your account and provide customer support.
  2. Usage Details
    • What We Collect: Information about how you use AI PRODUCT PHOTO, including your interactions, features accessed, and usage frequency.
    • Purpose: To analyze user engagement and improve our services.
  3. Device Information
    • What We Collect: Data regarding the devices you use to access AI PRODUCT PHOTO, such as device type, operating system, and browser type.
    • Purpose: To optimize our services for different devices and ensure compatibility.
  4. Cookies
    • What We Collect: Small data files placed on your device that help us track user preferences and improve user experience.
    • Purpose: To enhance the functionality of our services and personalize your experience.
  5. Payment and Billing Information
    • What We Collect: When you make a purchase, your payment method details are collected and processed directly by the third-party payment provider presented at checkout, such as Stripe, Creem, or PayPal. We do not directly collect or store complete payment card numbers or card security codes (CVV/CVC) on our systems. We may receive and retain limited customer, billing, and transaction information from the payment provider, such as your name, email address, billing address when provided, selected product, amount and currency, provider-issued customer, checkout, order, subscription, and transaction identifiers, and payment, renewal, refund, or dispute status and timestamps.
    • Purpose: To process purchases, manage subscriptions and credits, provide billing support, prevent fraud and duplicate processing, handle refunds and disputes, and meet accounting, tax, and legal obligations.
    • Payment Provider Notice: Payment providers process payment method information under their own terms and privacy notices.
  6. User Content
    • What We Collect: Content you generate, upload, or submit while using AI PRODUCT PHOTO.
    • Purpose: To provide the service, display your work, and enable sharing features.

Data Storage and Security

Personal information described in this policy may be stored or processed in systems operated by us or by service providers acting on our behalf, including hosting, database, storage, analytics, content-generation, customer-support, security, and payment service providers. Payment credentials are processed by payment providers, and we do not store complete payment card numbers or card security codes. We use reasonable administrative, technical, and organizational safeguards designed to protect personal information, including access controls and encryption where appropriate. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Information Sharing and Disclosure

We do not sell your personal information. We may disclose personal information in the following circumstances:

  • To comply with legal obligations or respond to lawful requests from public authorities.
  • To protect our rights, property, or safety, or that of our users or others.
  • To provide services through trusted third-party partners who assist us in operating our website or conducting our business, subject to contractual or other safeguards where required by applicable law.
  • With payment providers, including Stripe, Creem, or PayPal, as necessary to process payments, manage subscriptions, prevent fraud, provide billing support, and handle refunds or disputes. Their handling of payment data is governed by their own privacy notices.

When the service provides a Public or Private setting, the visibility you select when generating or managing a work controls how it is displayed. Public User Content can be viewed by anyone and may be shared, copied, or indexed by third parties. Private User Content is not intentionally displayed to the public, but it may be processed by AI PRODUCT PHOTO and trusted service providers as necessary to generate content, operate the service, prevent abuse, provide support, and comply with law. Public or Private visibility does not determine ownership: ownership and usage rights depend on whether free access, free credits, paid subscription benefits, or paid credits were used when the Output was generated, as described in our Terms of Service.

Your Data Rights (GDPR/CCPA)

Depending on your location, you may have the following rights regarding your personal data:

  • Right to Access: You can request a copy of the personal data we hold about you.
  • Right to Rectification: You can request that we correct any inaccurate or incomplete personal data.
  • Right to Erasure ("Right to be Forgotten"): You can request that we delete your personal data, subject to certain exceptions.
  • Right to Restrict Processing: You can request that we limit how we use your personal data.
  • Right to Data Portability: You can request a copy of your data in a structured, machine-readable format.
  • Right to Object: You can object to the processing of your personal data for certain purposes.
  • Right to Withdraw Consent: Where processing is based on consent, you can withdraw that consent at any time.
  • Right to Non-Discrimination (CCPA): We will not discriminate against you for exercising any of your privacy rights.

To exercise any of these rights, please contact us at support@ai-product-photo.com. We will respond to your request within 30 days (or as required by applicable law).

Account Deletion and Data Handling

You may request to delete your account at any time. Users may delete individual works, whether Public or Private, regardless of subscription status.

  • When a user deletes an individual work, the work will be removed from active display and access through the service, and media files under our control will be scheduled for deletion.
  • When your account is deleted, it will be disabled and your personal account information will be deleted, de-identified, or retained only where reasonably necessary for security, fraud prevention, accounting, dispute resolution, or legal compliance.
  • Your Private User Content will be removed from active access and scheduled for deletion, subject to reasonable processing time, backup cycles, and legal retention obligations.
  • Your Public User Content may be de-identified and remain accessible as community content after account deletion.
  • Copies of Public User Content previously downloaded, shared, cached, or indexed by third parties may remain outside our control after we remove the content from our service.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law. Specifically:

  • Account Data: Retained while your account is active. After account deletion, it is deleted, de-identified, or retained in a restricted form where necessary for security, fraud prevention, dispute resolution, accounting, or legal compliance.
  • User Content and Media Files: Media files associated with an account that does not have an active paid subscription may be automatically removed after they are 30 days old. This automatic storage cleanup is separate from the individual work deletion feature available to users. Limited metadata or records may be retained for the purposes described in this policy.
  • Transaction Records: Retained for up to 7 years for tax, legal, and accounting purposes.
  • Usage Analytics: Retained in anonymized form indefinitely to improve our services.
  • Support Communications: Retained for up to 3 years after resolution.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. Where required by applicable law, we use appropriate contractual, organizational, or technical safeguards for international transfers.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of changes by posting the updated policy on this page and revising the "Last Updated" date above. You are advised to review this privacy policy periodically. Changes are effective when posted unless applicable law requires a different form of notice or effective date.

Contact Us

If you have any questions or concerns about this privacy policy or our data practices, please contact us at:

Service: AI PRODUCT PHOTO
Website: ai-product-photo.com
Operator: The person or business operating AI PRODUCT PHOTO through ai-product-photo.com
Email: support@ai-product-photo.com

Please review this Privacy Policy periodically for information about how we handle personal information.